Charles Mattox Review of Ferman – Harley Davidson(Brand...
The experience at Tampa Harley was beyond excellen...
The experience at Tampa Harley was beyond excellent. I have been riding for just under 40 years and this has been the best motorcycle purchasing experience I have ever encountered. My wife and I were refereed to Stephen from a good friend who told us about his great experience in buying a motorcycle the month before. I called and setup a time for an appointment and he called the day before to confirm. We arrived and he was waiting for us with our demo ride ready and waiting. This is when we met Matt and he took us for the test ride on the new Street Glide Special. During the ride he noticed my wife through his mirror struggling with her helmet (we do not wear helmets), he stopped got of his bike walked back and offered to adjust the helmet which was a little loose. Stephen took that opportunity to have my bike appraised by old bike and complimented me on the great shape it was in. He gave me a fair price toward the new 2016 Street Glide Special but after some additional haggling I received the price I was really wanting and a reduce price on the $1,200.00 extra in parts I wanted. During the paperwork we got to do the poker walk where we visit each department and receive a card. The place was busy and each member of that department took the time to explain what they had to offer and always had a smile on their face and a hearty handshake. Stephen was doing a great job introducing us to the managers and other team member while the paperwork was being prepared and the parts installed on our new ride. One manager the tease him and call him (Aladdin) pulled me aside and wanted to know truthfully if my experience was happy and fun. The very short answer is yes. I would recommend this dealership to anyone. I have been in sales for over thirty years and would be proud to work for a team like this. We feel like family!
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