MAYBE TAKE THE PHONE? I ALREADY TRY TO CALL 3 DAYS...

MAYBE TAKE THE PHONE? I ALREADY TRY TO CALL 3 DAYS, BUT THEY DON'T TAKE UP. SERIOUSLY BAD. AND THAT MUSIC WHILE YOU WAIT IS HORRIBLE. ANY TIME 5 MIN WAITING ALSO COSTS A HOPE OF TELEPHONE COSTS. 15+ attempts at present