Edouard Lempereur

Review of vastiau godeau

NEVER go to VG. It is clear that this store is no ...

NEVER go to VG. It is clear that this store is no longer required, just heirs who live on their rents (they paid their capital 12.5 million euros in 2017 while they made 1.1 million euros in losses. Losses in 2018? 1.8 million euros! In other words: the company is making losses and the owners of the company are offered 12.5 million euros in cash.I can not understand how it can be legal.

Nobody in the store. The same choice as the competition but more expensive.
Store either unheated or overheated (no thermostatic valve) All in single glazing of course ... It is in 2019 and Vastiau-Godeau polluted alone as a small country in Africa.

We bought a bed which we expect a certain quality because it cost 2.000 euros (without box spring or mattress). After only a few months (under warranty) he creaks horribly, waking us up at night when we move. So I contact VG confident that they will rush to solve my problem.

The SAV is an absolute HORROR. They do not give a damn about it ... We laugh at you (literally), we make you crazy.

I am asking for an emergency service I am told that the law gives them 3 months to solve the problem.
They tell me that a gentleman must first come to see to identify the problem to be on that comes from bed. I explain to them (in Fr and NL) having removed the box spring and mattress of the bed and that it is the LIT which creaks (since there is more than him). I am told that we have never heard a creaky bed and that a gentleman must come and check. How to make people crazy !! And that obviously if it comes for nothing I have to pay 50th of displacement + 75h of the hour.
I ask for a replacement bed, at least 5x, and at no time do you answer me. Total Niage. My question is simply ignored.
Finally, a gentleman came. To check .... Conclusion: yes it is the bed squeaks. No kidding.

It's like being mad! And at no time are they sorry. I am just a hindrance in their day and make it feel.

Really scandalous. For lack of space, I spare you other things that are hard to believe. I decided to take this case to the justice of the peace. First time in my life that I do something like that.

We do not sleep anymore and VG does not care, or even takes pleasure. Well they will see ... I will rent a bed, take a lawyer and make them pay for a bed, the full refund of mine and my lost time to take care of that and the fees of my lawyer of course. It will cost them 3 beds!

Vastiau Godeau is a dying old woman, abandoned by her heirs who make it a cash factory. I went to see their balance sheets, I did not come back. This company makes between 1 and 2 million (!) Euros of LOSSES over the last years. And what did she do in 2017, an exercise that sees a loss of 1.1m euros! Shareholders (Eric Vastiau and his family) were paid 12.5 million (excluding salaries, just shareholder remuneration). So the store is at the end of bankruptcy, the boat is sinking, and captains are stuffing themselves with cash on their lifeboats. Chic and clean ...