Alesha Cinquegrani

Review of Furniture at Work

I don't write reviews very often but this company ...

I don't write reviews very often but this company is truly awful. I ordered a desk 6 weeks ago for next day delivery, it finally arrived 2 weeks later but was too late and no longer needed. It took me another week to schedule the desk being picked up. The desk was returned to the supplier OVER 2 WEEKS AGO now and I have been chasing my refund ever since. I was happy to accept some delay due to the ongoing pandemic but other businesses are delivering and processing refunds without any issues so this is just ridiculous. No reply via email, over an hour on the phone trying to get through to an actual human being but still no luck. Avoid at all costs, looking unlikely I'll ever get my money back.