Malarto

Review of SafeTech Alarm Systems

We had Safe Tech Alarms install a keypad entry sys...

We had Safe Tech Alarms install a keypad entry system in to one of our businesses locations. They told us it would take a week... it took 2.5 months. Everytime I would contact them, everyone would act confused and try to place the blame on to someone else, but no answers or solutions. It would be impossible to get in touch with my rep... eventually the job got done, and there was damage to our drywall, which we had to repair on our end. The rep then had all the time in the world to ask for payment, and was very communicative all of a sudden (funny how that works). I asked for a discount due to how terrible the experience/service was, he gave me a few hundred dollars off after giving me a sob story, I was so disgusted with the customer service. I will never work with them again, and would never recommend anyone either unless you enjoy terrible customer service and insanely drawn out work completion times.