Less than acceptable support. Misleading statemen...

Less than acceptable support. Misleading statements by the sales person ie: availability of software updates. Would not refund my payment even though the product that was promised was not available and still is not available and was told i could get a refund if it was not updated into the software in 90 days from purchase. I would not recommend anyone purchase canopy. They make a lot of promises but do not deliver on them. Secondarily, the support individuals ranged from informed and caring to aloof and disinterested in my needs. Do not purchase this product, you will be sorry. I would give it negative stars if I could. I do not like to give reviews like this but feel in necessary to warn other businesses and individuals from getting caught up in their inconsistencies.