ayala keren

Review of Hotel Nikko Shanghai

Very bad experience!!! The facilities were old a...

Very bad experience!!! The facilities were old and damaged in the room, the safe was broken and the Front Office Manager didn't replace it. We put our laundry in the hotel bag near our bag that was full of our two weeks in Chine laundry and the HSKP took - without our asking for it- the laundry and washed it. The day after when we checked out the front office manager apologized and said it was their mistake but the minute we left he charged our credit card without telling us. This hotel is not recommended at all !!! Don't go there !!!