Jennifer Dolby Review of Butler Veterinary Associates
I took my kitten there on an ER. I was called at ...
I took my kitten there on an ER. I was called at 2 am and 8 am. Both of which telling me how great he was doing. I was then told he would be coming home this evening. At 4 pm I called to see when I could pick him up. They stated he wasn t ready due to not being weaned off the pain meds yet. I explained, having worked in the medical field he had not been under there care long enough for that to be needed. Once rudely told I could pick him up, I was told I would have to pay an additional $213.00. Then was hung up on. Upon being escorted to a room, which was filthy, I was charged $190 for an x-ray which he didn t need. They take advantage of your emotions to charge extra and try to keep your animal longer as well. I would NEVER recommend this vet. 2 phone calls and NO ONE mentioned additional fees. $410 I was overcharged. Sad. Very sad.

Comments: