If i could give them zero stars i would!!! Worst c...

If i could give them zero stars i would!!! Worst customer service i have ever experienced. My order is lost by FedEx and they are just brushing me off and not reshipping my order!! you spend $130 on shoes you expect to get the shoes!!! They do not respond to emails and their customer service reps sound like children who are reading from a script. When i asked to speak to manager i was told they cannot transfer calls. WOW!! I am sick of the excuses and i want my order!! Now i am awaiting a phone call from a supervisor, which i doubt i will get. A complaint has been filed with the BBB and i will not stop till i reach the top of chain of command!!