Laura Hanley Review of Value City Arena at the Jerome...
The Schottenstein Center is NOT handicap friendly....
The Schottenstein Center is NOT handicap friendly. I attended a concert with two individuals requiring handicap accessibility. The Schott's version of handicap parking is parking in handicap spots in an external lot, then boarding a bus to the facility. My family cannot climb the bus steps because they are handicap. One officer said very rude to my mom as we were trying to get close to the building, "You can't climb steps that only go up to knee height?" How disrespectful. We had all we could do for the police officers and parking attendants to let us near the building so I could drop them off at least on the street. You cannot drive close to the building so they had to walk up the elevated drive from the street to the building's doors. Then, when I was attempting to pick them up after the concert was over as the vehicle was parked e 0.5 miles away, it was again impossible to get close to pick them up and I was spoken to very rudely as I explained my need to get close to the building rather than follow the traffic direction. Long story short, I will never be able to attend a concert at this facility with my mother after this miserable experience.
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