Brad Hiner

Review of Electronic Parts Outlet, Inc.

EPO was great, enjoyed it very much. However, I di...

EPO was great, enjoyed it very much. However, I did not know they don't do repairs and was given a card to refer to United VTR for repair of a turntable and stereo receiver. The following is my experience with United
VTR that I posted on their website comments section::
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CAVEAT EMPTOR.



noun
the principle that the buyer alone is responsible for checking the quality and suitability of goods before a purchase is made.

My experience: A deposit of $40-80 is required. Mine was $120 for 2 items, both old ('70's era Sanyo turntable and Hitachi receiver, nothing fancy). When I returned to pick up my items I was told that to fix both would cost $250 PER ITEM.

Furthermore I would not get my deposit of $120 back unless I applied it to their repair charges.

In sum, I would have had to spend hundreds and hundreds of dollars. I decided to walk out and swallow the $120--which he (Mr. Tom) claimed was warranted as "the technician spent 3 hours" on the diagnostic check. I personally doubt that 3 hours were spent on 2 items..

So, CAVEAT EMPTOR. I bought a brand-new Audio-Technica turntable with Yamaha receiver for $246 total, quite a lot cheaper than the proposed repair.