Tucker Swearengen

Review of Lone Star Valet

Asked a very simple question if the handicap parki...

Asked a very simple question if the handicap parking spots were just for valet. The employee responded you re not handicap so no you can t use it to which I responded I have a hip replacement and that I in fact do have a handicap sticker. I then went to the counter to file a complaint about this employees comment and he became very combatant and starting cussing out my business partner. Despite all of this I spoke with the owner and his response to this was that he spoke with the employee on how to handle situations like this better... I told him as a business owner that this was much more than a just talk to him matter... I was told That s your opinion and that was it. Absolutely ridiculous and I hope this company gets replaced. This was the location at Earls at legacy West in Plano, Tx.