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After some celebrity visits, the hype has gone to...

After some celebrity visits, the hype has gone to their head, it seems. We had stayed at the property in the past and wanted to re live the memories by paying a short visit on our way to airport, we were informed that we would have to pay minimum of 6500+ taxes, which would be adjusted in food bill. We had less than 45 minutes to us, still, for old times sake, we gladly accepted and placed order for few quick dishes assuming that we are spending for the memories not food as no one can eat in 5 or 10 minutes. At last moment, the server informed that we had to spend 6500+ taxes per person not for 4 of us and our order was short by about 28000 rupees and we told him that we could barely justify the short meal, and, we would have loved to stay on had we not have the flight to catch. The attendant called Suryaveer was so nasty that he asked us to pay without any meals and had the audacity to suggest why did we get in. Time was running out and we would have missed the flight. Had it not been the F&B manager who understood the situation and apologized for the immature behavior of his young team member, we would have never been able to resolve the issue
I would say, unless you are willing to yield to the illogical demands of certain members of the property or keep giving in to nonsensical rules and policies, it's a huge let down. The place is good as we had enjoyed during our stay last time, but, not the genuine warmth, they check you out for depth of your pocket and would behave strange if you have any agenda not aligned with theirs, sick

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