Krutin Amin

Review of Bill Kay Chevrolet

Called for Service department. Got transferred to...

Called for Service department. Got transferred to service department. I had a check engine light. The lady who answered told me it would be $140 just for a technician to look at it. Wouldn't explain to me what happens to my money if the light goes away or if they're not able to fix it or figure it out. I'm not an idiot who would pay $140 right off the bat without talking to the technicians. She wouldn't even let me talk to a technician to explain the issue. Later I learned you could get a check engine light due to the gas cap not being tight. This is not what was wrong but Bill Kay would've expected me to pay $140 right off the bat for that, without having me speak to a technician first to explain the situation and maybe offer me some advice first. I know what the code it was throwing was, Auto Zone (yes, the store) looked at it up for me for free, it took literally 20 seconds. I'm going to take it elsewhere now that I know the code.