I have taken my car to Germain Toyota on Wednesday...

I have taken my car to Germain Toyota on Wednesday 11/16/16 to have them look at the brakes then they found something else wrong with the car we were there practically the whole day and then come to find out that we were not able to get a loaner so Germain Toyota had their people drive to me and my daughter home then they said that they will call on Thursday well they didnt our home and they didn't call our cell phones either

I have told Toyota that I have appointments that I need to keep and I need a vehicle to get to my appointments and they will try But they didn't. They told me they called my cell phone today and I looked at my cell phone but did not see a message for today

It really makes me rethink buying a car at Germain Toyota of Naples