My husband and I checked in for 2 nights.

My husband and I checked in for 2 nights.
First of all for almost 200 a night including the taxes and all the fees they tack on.... the hotel should be cleaner. We checked in Sunday night. The hotel was almost empty keep in mind. They stuck us in room 209 . Which was directly over the pump room mechanical room. Very noisy all night running of course. I went to front desk at 430 or so Monday morning asking about this loud noise. Of course they didn't do ANYTHING. Or offer another room. Or a discount. At 400 for 2 nights you should at least be able to SLEEP. We went to the beach come back ... could not get in the room. I went to front desk as I thought it was the key. The rude lady at the front desk asked for ID. Before she could check my key card . and of course we were at the beach so I did not have my drivers license down on the beach. So she was no help. Sent maintenance up. Turned out it was the actual lock on the door that was broke. So we wait another hour to get in room. The maintenance people were very nice. The house keeping staff was very nice. But those people at the front are no help for anything but taking your money. We searched the hotel for an ice machine. Which we never found. A nice lady in the restaurant finally helped me out and filled up our ice bucket. The amenities suck. All in all this hotel with the rude people at front desk and all the broken stuff.( By the way our fridge did not work either) it's not worth what they charge. Only good thing about this place is the location.