The driver met us at Heathrow with a sign, carried...

The driver met us at Heathrow with a sign, carried our bags to the car, drove us unevently to Henley-on--Thames (quickly but not too quickly), was very polite and didn't overwhelm us with banter. What more can I say?
If you want a quibble, he stationed himself with his sign opposite the exit door, where we couldn't see him because of the crowds, and it took us a minute or two to find him after a U turn when we got to the end of the rope line outside the exit.