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Lori Vajda

4 years ago

I gave this 3 stars because I've eaten here before...

I gave this 3 stars because I've eaten here before and had a great experience. But, June 25th was a 180 from that dining experience. As you can see from my photos, DBar makes some great dishes, but that doesn't make up for a very bad dining experience.

I don't think the kitchen at D Bar can handle Monday all night happy hour as our dinner was 3hours long with about 30 min between bites and dinner and 20 min wait for dessert.

What made this meal particularly sad was the fact that the evening was to celebrate a birthday and instead turned into the staff doing a lot of apologizing without making it better. As an example, there were 6 adults and one toddler. Getting a side dish of chicken for the toddler took 25min. One the adults got his dinner item 20 min before the rest of us were served. These were brought to the attention of the server who brought it to the attention of the manager, who apologized for the kitchen being backed up. He then went to the kitchen to check the progress, but not before telling me he would 'take care of that dinner as the person wasn't going to eat until we were all served. (unfortunately, the item was not removed from our bill)

When our dinner dishes finally arrived, the med. burger was well done and a special request dinner was not delivered. These too were brought to the attention of the manager. In addition to the unsatisfactory dishes, each dish was delivered one at a time (keeping in mind one of us received his dish 20 min ahead of the rest of us) making it impossible for all of us to eat a warm meal at the same time.

On top of the delays and mess ups was the way the manager offered to make it right by offering to buy our desserts (in addition to offering to comp one of this dishes), we still were charged for all our meals and one of the 4 desserts (keeping in mind that one of those was the birthday dessert that most restaurants comp).

We, not by choice, were the last table to leave on Monday night. As we paid our bill and started to leave our server apologized once more and told us we can do better...the irony wasn't lost on me.

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