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Stood in front of the service counter for five min...

Stood in front of the service counter for five minutes before one of the three employees talking behind the counter finally addressed me. Once they finally talked to me it was obvious they thought they had better things to do.

Would not mount bindings since I did not have the ski boot with me, even though I wrote down the boot sole length on the ski. Said it was a liability. Really? What about all those waivers I sign before you work on any ski? Can't you just write on the service order that customer provided BSL and is responsible for error?

Retail prices are on the expensive side. Sticking with Evo and Level 9 online, and mounting my own bindings from here on out. Places like this are why brick and mortar shops aren't winning the battle with internet shops.

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