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I would never recommend this company to anyone.

I would never recommend this company to anyone.
When I moved into my apartment, immediately we had problems getting a hold of the office to obtain my keys (I was moving from northern WI), and when I finally did get a hold of them, they were very snipy that I was not going to make it to the office until half an hour BEFORE they were supposed to close for the day. Upon entering the apartment for the first time, it was absolutely disgusting. There was dirt, dead bugs, a dead mouse, and several broken windows and/or screens. It took my mom and I all the next day to clean it.
Three days after I moved in, my apartment was broken into and vandalized. Because I was a female living alone, I either stayed at a hotel or a friends' until my locks were changed. It took the company 11 days after the break in and filing of the police report to get the locks changed. When I tried to talk to the company and ask for either reimbursement of my hotel bills or lower rent for the month, they refused stating that the problem had been resolved in a "timely" period (timely to them meant they changed the locks and dealt with the damage within 14 days of the break in).
Throughout the year I lived there, things did not improve. When my shower broke, I called the company for 4 days with no return of my phone calls, and finally had to call a plumber myself.
Also, whenever I did call into the office, the front desk girl was down-right bitchy. No surprise, but when I moved out, I received nothing of my security deposit back (a large portion of which was taken for 'carpet cleaning', even though I had all hard wood floors..)
Please, please, please save yourself the trouble. Friends who have rented from them have also had similar problems (one friend killed 17 mice in her apartment before Triplett would finally call an exterminator, saying that it was her fault)

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