Lisset Gonzales R.

Review of JM Lexus

Recently I was feeling disappointed to own a Lexus...

Recently I was feeling disappointed to own a Lexus because my dashboard started melting and I had never experienced that before with my previous cars from a different make. I walked in to the JM Lexus service center for an oil change and mentioned again (my second time bringing this up) the issue with the dashboard. The advisor I got was on point and made the necessary investigation to confirm it could be replaced at no charge. I am pleased with the professionalism everything was handled. Unfortunately I can t give them 5 stars because my glove compartment door was scratched in that process.