We recently stayed at St. Regis Bal Harbour for a ...

We recently stayed at St. Regis Bal Harbour for a quick getaway. From check-in to check-out, the staff does a great job to personalize your experience. Above expectations: (1) beautiful resort with luxury shopping within walking distance, (2) Grand Lux Ocean Front room had a gorgeous view and was surprisingly spacious even with an infant and one toddler, (3) overall very clean, (4) not as crowded, and (5) family friendly (first place where a hot water kettle was readily available upon request for our infant's formula). Met expectations: (1) dining options and breakfast buffet, (2) friendliness of general staff, (3) pool and beach amenities. Below expectations: (1) called in advance for an infant crib and confirmed request once again during check-in but it wasn't there when we got to our room and (2) small quirks within the room (vanity sink with slow drain, all-in-one touch screen remote wouldn't stop playing music until service staff had to come and reset the device, confusion with inclusion/exclusion of resort fee). Now this doesn't sound like much, but when you pay top dollar, you expect your experience to be flawless if not near perfect. Overall, pleasant experience and would highly recommend to others. Some travelers may be discouraged with the high price, but if you want a similar sized room with a ocean view, you will notice the prices are comparable to other 5 star properties. We plan to visit again in the near future.