I bought a used X5 and I wasn't overly impressed w...

I bought a used X5 and I wasn't overly impressed with the service mostly because they don't have good financing options. My score is in the "good range" and the next week I got a much lower interest rate at a credit union. They didn't have a good explanation for why they couldn't offer better financing options.

Update: if you work with local credit unions, perhaps you should offer that to your customers.