Jimmie Williams

Review of The Neat Company

This company is just a shadow of what it used to b...

This company is just a shadow of what it used to be. They don't support their "legacy" machines, their customer portals don't work as they should, and it's difficult to resolve system glitches AND getting through to customer service is damn near impossible; they system hangs up on you if you're unable to authenticate, which of course, if you have a billing error is damn near impossible.