JIN AN

Review of Toyota of Richardson

I bought Tacoma from Richardson of Toyota on June ...

I bought Tacoma from Richardson of Toyota on June 14th.

At that time, my credit score was about 750, so I proceeded to 4.99%. Finance reps (Rezaei, Mostafa) and I had almost two hours of sign-up time due to various warranty plans. In the end, I signed the APR 4.25% and brought a car home with a good deal and a joy for the new car.

The joy was not even a week, and on June 19th I received a call from Toyota Finance representative (Rezaei, Mostafa). He told me to come back with additional documents and sign. This is what the sales man did not even know about.
I do not know why, I have the documents ready and I ask the sales man why I should sign him again. He recognized that in 5 days my score dropped by 100 points. That's why we were rejected by Finance at our headquarters.

The sales manager talked to the General Director about this ridiculous situation and the General Director did not understand it.
The Finance representative again asked for a credit check to check again for the reason, and then re-credited it, which resulted in a credit score of about 650 points. The difference between the two credits, the 750 and 650 credit points, is that they submitted several finance applications. I have a Toyota Finance contract and can not understand if I have submitted multiple banks. However, the official said it was not a bad day.
The finance officer suggested that the current APR score is 9%, but they can not understand it, and that the final APR is 7%. That encouraged me to refinance my home bank again with a low APR.
So I signed up again with Finance Manager (Rezaei, Mostafa). It did not take long to sign it the first time. There was little time to sell the warrant and they were quick to sign it.

However, since then, more than 10 banks have received a letter of rejection of Finance. I do not know how much longer I will come. Even my home bank has a letter of rejection and it is not easy to borrow a trust loan in a short time.

In conclusion, my thoughts are as follows.
The Finance Specialist (Rezaei, Mostafa) went low on the APR to sell me a warranty.
Toyota Finance declined on this.
The Finance Specialist (Rezaei, Mostafa) proceeded to several banks without my consent.
My credit score dropped a lot because of that.
They hid this from their mistakes and called me on June 19 to deceive me and sign me again.

The salesperson says that he is meeting every Monday on my problem. But until a month goes by, the finance manager (Rezaei, Mostafa) has no apology or compensation.

I have to spend about $ 4-5000 in interest compared to my first contract.

Richardson Toyota Finance needs a financer that can be trusted by the customer. I get the lesson that I should not do my credit work to anyone this time. I need a loan for my company work now, but I am in trouble with this work.

Ripple left to contact my writing. I sent an email but there is no answer.