Absolutely terrible customer service, unable to pe...

Absolutely terrible customer service, unable to perform the simplest of tasks required of a travel insurance company. I have been trying to arrange a flight home for my mother in law that broke her wrist while on vacation in Cancun through this company for over 2 days. I have continually been transferred around, put on hold, and ignored. After being given the run around for two days asked for a supervisor and was told that I could expect a call back after they had reviewed our case. Not given any time frame for a call back and to be honest they have been rude and disrespectful throughout the entire process. Please for your own sake find a different travel insurance company. Amanda Devlin, Ashley Nault, you are absolutely terrible at your jobs.