kevin olson

Review of Al Lago Ristorante

Absolute terrible service. We so badly want this ...

Absolute terrible service. We so badly want this restaurant to work as it's in our neighborhood, but the service never seems to work out.

We sat nearly 20 minutes until the waiter spoke to us. Then waited another 10 minutes plus before we got our beverages/bread. He kept telling other customers as he walked by that there is just a lot going on right now. There were no less than 5 waiters outside, who knows what was happening inside but I can tell you that outside people were unhappy.

We got our food nearly an hour after we got there. No silverware, so had to wait to flag down another server to ask for it. We were done with our meal for sometime when the server finally came back and asked us if we needed something. We said yes, desert to go. He discouraged us and said that we shouldn't because it would take a really long time.

It was a terrible experience and again, a real bummer that the service here sucks.