We stayed on July 25, we believe that today the st...

We stayed on July 25, we believe that today the state of the rooms does not correspond to the category of 4 stars or the price at all, we stayed in room 2037 there were ants although we did not communicate it to reception, In addition, above the bathroom door there was an important chipping not typical of the category we are talking about (we have photos) on the other hand the tiles and door frames were full of droplets from having been painted and not cleaned properly, in short the Room at all corresponds to a 4 stars. With regard to the security measures determined for this year x the covid, (we went on half board) in all the shifts that we had the 3 days of lodging as it was buffet type we checked the same, each one of us served our own food with the SAME tweezers, as if it were a normal situation, the only thing that had been distributed x the rooms were several jars of gel and a box of gloves (which of course no one used) something that we did not find appropriate at all for the situation that is being lived We do not believe that it adapts to the established security measures at all since not everyone who used the tweezers was disinfected or used gloves, and that has made us very insecure.
Finally, note that the hotel's exteriors and swimming pools have been up to par.