Tahnee Fales Review of Charlton Resorts, Banff
Stayed here for a last minute kid free weekend wit...
Stayed here for a last minute kid free weekend with my husband. Booked a king suite for a good rate a week before. Arrived for check in just before 4, front desk lady was nice, check in was fast. We were on the 3rd floor and were given directions how to get there via the stairs. Unfortunately they're under construction and all the outoor stair acess to the third floor was gone, very frustrating. Elevator is closed 11pm-7am as well.
Room was OK pretty simple a bit outdated quite small and bathroom was VERY small! Bed was decent, mattress was soft but the blanket was a thin sheet. Not very warm or cozy. The in room heating system was very loud and was either very hot or not hot at all. Huge gap in the door that leads outside too.
Walls were paper thin. Could hear alot in our room even with TV on.
Shower had very inconsistent temperature at times it randomly turned to scalding hot temps, super unsafe.
Hot tub was luke warm at best, disappointing. Also the breakfast area and lobby had huge windows looking into the pool and hottub area, felt a bit invasive.
Provided breakfast was the worst I had seen in a hotel. Very little selection.
Overall, good for a quick stay or a cheap stay but if I have a choice I do not think I will stay here again.
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