Alyssa Rodgers

Review of The Grapevine Cafe

The food makes up for the lack of customer service...

The food makes up for the lack of customer service. Upon walking in we were greeted with an empty restaurant and thought we would be sat quickly. We waited 10 minutes. Yosser was our server and he was horrible. I mean absolutely the worst service I've ever seen. We waited 15 minutes for him to take our drink order (coffee). Another 10 minutes to receive the coffee. Our food took 30 minutes. We watched other people who arrived later than us order, eat and pay before our food arrived. We had to complain (which we have never done before) to finally get our food. The people at the next table who were also being served by Yosser had to go up to the counter to get a coffee refill. We will not be returning. Food - 5 stars. Service - 1 star.