We were booked to stay here and upon arrival I rea...

We were booked to stay here and upon arrival I realized there was a miscommunication on my part to my travel agent so this hotel wasn't going to work. I was booked for 6 nights which means like most places I figured we would have to pay a cancellation fee. This hotel was great, they understood the mistake (on my part) and refunded my money in full. It's a beautiful hotel and the staff was very polite and extremely helpful while I was there!