The shower didn't work and when I called the front...

The shower didn't work and when I called the front desk the lady just gave me instructions on how to pull and twist the knob. I told her my husband and I had already tried that. She said she would send a technician to check it. About 45 minutes passed and no one had come by so I called again and the lady said it showed it had been complete and the problem had been resolved. I told her no one had come by, then she gave me the same instructions on how to pull the knob I told her to send someone and she said she would. My husband was in the hall with the door propped open, waved down a technician and asked him to check on the problem and guess what... the water in fact did not work! He called the front desk and turns out they kept sending the technician to the WRONG room! They called back and said they would move us, but didn't apologize or even offer any comp. They moved us to a smoking room and I was nauseated the next 2 days. We went down to complain and they said they couldn't charge us resort fees, but if we hadn't complained they wouldn't have offered anything. Ugh!