C

Chuck Crumpler

4 years ago

We bought a Summit 36" stove from a third party (w...

We bought a Summit 36" stove from a third party (who were awesome). The stove arrived damaged because it is so flimsy. The metal bent and contorted the back of the stove. The workmanship of this stove was horrid. See the photo's below. The frame in between the glass of the oven door was bent and rusted and the enamel was not even applied properly in spots. When I contacted Summit with the pictures and issues, it took 14 days to get a response and then Ray didn't even address the workmanship issues. Thankfully, the 3rd party company arranged for the stove to be returned at no cost to us. I am deeply disappointed in the lack of response from Summit and how curt and rude they are when they do send a response. Don't buy from Summit, unless you want to be sorely disappointed!

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