Tina Parsons

Review of Ignite Payments | First Data

Have been fighting to get my money that disappear...

Have been fighting to get my money that disappeared in their "back end". Of course they insist on still charging me for rental, etc. They say that the machine is working and rental fees still apply.....the machine is working, the company isn't. Payments go to them, just not to me! So yes, the machine is working......to make them my money.
As an update.....after dealing with bank traces, clients, etc....the bank sent me proof that first data, in fact, did receive my money back. So, yet again, called first data back and funny.....they didn't even need to trace it. They knew it was there all along. They had just decided not to call or contact me to let me know. Now getting my funds, with charges from first data taken off, of course.....lol. They had no intention of contacting me to let me know my funds were in their account. Just hoping I would forget?