I was highly satisfied with my salesman but what h...

I was highly satisfied with my salesman but what has been the problem with this dealership is the service. I had to take my vehicle in for a couple of things and they said they would have a loaner for me...it took an hour and a half to get the loaner car. After getting the car fixed i received a call and they said my car was done, we show up to get the car and they cant find it... I have been there 4 times and all 4 they have told me one thing and have done another.