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Katy Rush
Review of The Broadmoor

3 years ago

I recently stayed at the Broadmoor for business an...

I recently stayed at the Broadmoor for business and I was very happy with my stay. True 5-star service. They do a phenomenal job of training their staff to be attentive to the guests and their needs and the grounds are kept to an almost magical standard. I ate all of my meals on the property and the food and drinks were divine! Be sure to visit the Golden Bee- a fun English pub on the property. I took many walks around the lake and was able to come very close to a lot of deer, squirrels, and birds. I also visited the spa and received amazing service there as well.

My one complaint would be the walk to my room (the north side) had me walking through a hall with many service and staff-only doors, which is no problem to me, but I did see some of the magic "die" (if you will) when I passed through this area. Some staff members finishing up their shift would not hold open the door or share the hallway in passing (I would have to move out of their way). Not changing my rating because I think we all know what it feels like to go home after a long day and turn off work, but I do think some employees could improve that experience for guests that walk in those areas.

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