Terrible internet provider. Literally the worst ou...

Terrible internet provider. Literally the worst out of any apartment or home I have ever lived in, and I am not exaggerating this. Awful internet and even worse customer service. I have had problems with 2 devices connecting and each time it took 2-3 hours of being on the phone and they eventually get to the point of being robots who say the device has an issue and to contact the manufacturer over and over and over again.

I explained that the devices work fine on other WiFi networks in coffee shops / on campus / at friends homes. They continued to repeat that the device had an issue and there was no issue with the internet. These issues have yet to be resolved months later. I ve resorted to connecting my laptop to my phone s hotspot which is extremely slow, but still faster than single digits WiFi which disconnects continually and will not load.

I also happen to work at my current property and I have seen many residents come into the office complaining that their devices disconnected from the WiFi repeatedly, they contacted Single Digits and customer service was awful, and technicians who were scheduled to check the router onsite never showed up.

Avoid if at all possible and suggest to your management team that they switch internet service providers. I genuinely feel for you if you have no other option : -(