You can t make this up. A#1 Air is by far the mos...

You can t make this up. A#1 Air is by far the most incompetent HVAC repair company that I have ever encountered. A#1 Air has an incredible system for scheduling an appointment and the techs are extremely nice. That is when the we guarantee great service (catchy slogan) ends. Our issue started on Sunday with the upstairs unit not maintaining temperature. Called and scheduled an appointment for Tuesday and thought we d be back in the cool. Not a big deal, right. WRONG! Tech 1 diagnosis; system is completely empty of Freon, solution; replace Freon $1,000, replace coil (must have a leak) $3,500 or the best option is to replace the entire system at a cost of $14,000. Completely shocked, we said do nothing right now, but please check the other (3) functioning systems. Tech 1 diagnosis; downstairs system is not cooling because of dirty coils, master unit has wiring issues and office unit is fine, solution; clean downstairs coils and fix master unit wiring $250. Authorized repairs and the result was a downstairs unit that does not work and a blown fan motor on the master unit. If you re keeping score, original problem was 1 unit not work, now 3 units are out of service. Second day of repairs, a new Tech, and all new stories. Tech 2 diagnosis; upstairs unit is completely full with Freon, but the problem is a capacitor, downstairs unit is completely empty of Freon and the master unit was incorrectly wired by Tech 1 and is now functioning properly, solution; leak test downstairs unit and replace capacitor. Remember, downstairs unit was working properly before A#1, now completely empty of Freon. Third day of repairs and after overnight pressure test, downstairs unit lost a little pressure overnight therefore there must be a leak and to recharge with Freon it will cost $1,000 or $3,500 for coils or $14,000 for a new unit. It was not our fault that it quit working, must have been the leak . To set the record, 1 unit not working and now (2) 5 ton units need to be replaced at a cost of $28,000. End result: A#1 Air was requested to leave my house immediately and I had a different company repair all the systems for under $1,000. I have requested to speak with James Green, Owner of A#1 and have been told that he is unavailable for 2-3 weeks. Interesting that an HVAC service repair company owner would be unavailable in July! Do yourself a favor, don t use A#1 and again, you can t make this up.