I moved a lot in college and didn t live in very n...

I moved a lot in college and didn t live in very nice places. I can honestly say the Preiss managed property was the worst. I am extremely organized, extremely clean, and always paid everything one time. Preiss staff is nice but I don t think they ever work. They will do anything to make their job easier (and harder on you). It s difficult to get them to return emails or phone calls. My townhome was not well maintained. They also don t handle changes in leases and returning of security deposits well or in a logical manner. It s been 36 days since I should have gotten my security deposit back and I still haven t gotten my full refund. They re making the new tenant pay me the security deposit instead of Preiss handling it themselves. (It s probably legal, unfortunately, but I haven t looked into it.) The customer service is terrible, I ve never had such a bad overall experience from start to finish.

The one positive I can say is that maintenance was always very courteous and fixed things well. A+ for the maintenance. F for everything else.