Monica La Porta

Review of Strikers Bar / Revs Bowling Bu...

This sunday, sept 10th me and my friends decided t...

This sunday, sept 10th me and my friends decided to go for bowling at this place. We were waiting for our turn to get the lane and everything was fine so far... all the employees were being nice. By the time they called us to get the lane there was this guy who called himself the manager .... he start to explain us the options and we were still deciding wich option we would get ... I don't know what was his problem but he start to mocking and teasing us out of the blue saying things like " why are you still reading the menu, I already told you the best option" " I am not gonna explain again, I already explained it" by the time we decided the best option he said we could not pay separately we would have to pay all in one transaction, so I made a simple question, why last time we could pay separately and this time we would have to pay together... and he replied me " WHAT IS YOUR PROBLEM?! I already told you it doesn't go through in the system" and I asked him, why he had to be so rude?! Why he couldn't just answer Politely a question?! And he asked " Am I being rude?! So all my friends and I replied yes you are, I asked him to call the manager and for my surprise he said he was the manager.. so I asked if he was the owner and he didn't reply me, I asked again and he ignored me ... so I asked to the other employee, the blond lady (very polite) and she said the owner was not him was Terry .... So I asked him his name to make a complain and he didn't want to tell me. I am wondering why he didn't want to say his name?! I asked him if he was afraid to tell his name and he was just ignoring me .. so me and my friends decided to leave and not to play anymore. I am very disappointed... how is that possible that a manager is treating his customers like this?! If he doesn't know how to deal with the customers why is he in this position?! Why he doesn't go and try to find something that he is good at?! Because definitely he is not good with people!