Aaron Fisher

Review of Phil Uhlik Music

I sooooo wish I could give a good review of this p...

I sooooo wish I could give a good review of this place. I dropped my guitar off on a Monday to be looked at for high action, intonation issues, and a buzzing under by saddle. I was told that it would be looked at that day. I have weekend obligations and need my guitar on weekends, so I wanted to make sure I didn t lose it over that time. They stated it would be no problem to take care of that.

I never received a call that told me anything contrary, so I waited until Tuesday to check in. I understand, things happen.

On Tuesday I was told the same thing. It would be looked at that day and I would get a call later. Nothing that day.

I then decided to be gracious and wait till Friday. After getting NO calls, I was told that the luthier was going to be out sick and had to leave early on Friday.

Completely ridiculous. I m sure they do good work, but when you make a promise to a customer and you re no longer able to fulfill it, you need to communicate that. Just unprofessional in every regard.