Worthless, wish there was another choice in compan...

Worthless, wish there was another choice in companies. This company is lazy. Called and the lady gave me wrong info because she did not want to deal with me. Contractor told me that it is the cities issue and I needed to call them back. Each time I called, morning or noon, I waited on hold 15 minutes the first time and been on hold at least 21 minutes second time. Terrible service.