Dillon Allen

Review of Hilton Garden Inn / Homewood S...

My room was swapped out from what I booked. I inte...

My room was swapped out from what I booked. I intentionally booked a 2Q with a sofa because I had 5 family members. When my wife was checking in, the staff blamed it on me (what I reserved). I produced my reservation indicating the 2Q room when I stepped up. The response changed to "sorry, we're full".

I won't be back.