Engineering Reality

Review of Rainforest Cafe, Galveston

Completely horrible experience. First even though ...

Completely horrible experience. First even though the restaurant was at only 40% occupancy my wife and I had to wait to be seated because two teenage girls ran past us in the store section to beat us to the hostess station. The teenage girls requested a table for 15 and the staff immediately went to work building this table out of 4 other tables. As plenty of regular tables sat free my wife and I waited as staff spent time on a group that wasn't even in the restaurant yet. After about 8 minutes at the hostess station my wife and I were seated. After another 10 minutes of waiting a manager comes over and asks if we've been helped. After telling her no she seemed aloof and not to concerned. So the wife and I waited another 5 or 6 minutes with no help we decided to leave, on the way out the manager couldn't understand why we were leaving and told us we should be more patient and someone was eventually going to help us. Being laundry select members we've never felt with this level of disrespect in one of Tillman's restaurants. Avoid going there at all costs.