Jessica Childers Review of Formally Yours
My wedding is in 2022, but I am starting to look f...
My wedding is in 2022, but I am starting to look for dresses now so that I can find the right one and not feel rushed. I made an online appointment for Formally Yours 3 days prior to my appointment day for Thursday at 3pm. I recieved a confirmation email and a conformation text the night before, but recieved a phone call at 10 the morning of my appointment informing me that they were canceling my appointment to allow for brides with sooner weddings to come in instead. Needless to say, this unprofessional and semi-discriminatory action has forever lost my business. I have been to other bridal shops who made me feel welcome and were understanding of not waiting until the last minute to look, so they will be recieving my payments and alteration fees instead.
Editing to add that I was never told it was due to the virus, only that it was to accommodate sooner brides. Of course, I declined the offer to reschedule as the owner mentioned in her reply because this is a huge inconvenience the day of my appointment instead of the previous days leading up to the appointment. I stand by my review due to how the situation was handled.

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