Yvonne Ruiz Review of Odessa Regional Center of Inno...
I came in earlier today with a very, very painful ...
I came in earlier today with a very, very painful tooth ache. Sore throat, tongue pain, hurts to swallow, cough, sneeze, etc. I was told by the doctor that the tooth needed to be extracted. I told her (dr.) that I have an appointment set up to do just that Friday. I am in Odessa visiting family so no dentist offices are open here or Midland on Sundays. So she leaves the room and a few moments later a different lady comes in and tells me since the dr. declared my visit there a non-emergency they needed me to pay $250.00 if I wanted them to proceed with their treatment. Meaning if I wanted to be given any antibiotics, etc. I had to pay them. I have never felt so mistreated. I was in tears and they basically gave me a big " oh well ". I didn't feel right when I pulled up to the building e.r. and when I approached the window to fill out paper work the receptionist was very "whatever" when I told her what brought me in there today. I think they need to look into the professionalism of the staff there. I feel as if I was treated unfairly.
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