Heather Lumley Review of Total Air Solutions
Evan arrived on time, at the early end of the wind...
Evan arrived on time, at the early end of the window which is much appreciated. He worked efficiently but was very thorough in checking the system fully to make sure everything was in working order. He was able to detect an issue that needed to be repaired. Before providing a quote, he called in to the manufacturer to check the date on the system and my warranty status and helped me through the process of speaking with them as well to make sure everything was in our name as needed as the second owner.
Before leaving, Evan was able to get us working again to hold us over until the part came in to be replaced. He was here on a Friday morning... I was told to expect a call on a Monday with a date on when the part would arrive and we would schedule the repair - to my pleasant surprise the part was already in when I received a call Monday morning. The repair is already scheduled for this week, 2 days later. Very impressed.
Prices are reasonable. Every staff member I ve spoken with has been helpful and pleasant. No hesitation in recommending this company for your HVAC needs!
Edit: 11/12/19 - Updated to add, that I have signed up for the annual service agreement, they called to schedule when the 6 months had passed, and the technician that came out was on-time, very friendly and the system maintenance was very thorough. Still 10/10 would recommend.
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