L

Lisa Val

4 years ago

Beautiful resort!! Rooms, staff, and grounds are w...

Beautiful resort!! Rooms, staff, and grounds are wonderful. This was our first trip to Mexico (March 2015) Cons-1-When we arrived, we were told they were over booked and we would have to be placed at a sister resort (Princess Yucatan, which had just recently opened)) for the first 3 days of our trip. We obviously didn't think we had a choice. By doing this, we felt it was extremely inconvenient since we wasted over half of a day of our vacation, being transported from one resort to the other and back again. Not to mention packing and unpacking. Cons-2- beach was very tiny and the seaweed was terrible (not resorts fault) Unless you had privileged package (we did receive this at no extra charge, due to over booking incident) Pros-1- Beautiful grounds, great pool, friendly staff and rooms with balconies are fantastic. My husband enjoyed the food, while I wasn't a big fan of it. I do consider myself to be somewhat of a picky eater. Breakfast was probably the best meal of the day. Having said all of the above, I would definitely consider going back, because we did enjoy ourselves. But I would not accept going to another resort due to the over booking. I only gave it 3 stars because of the food and inconvenience.

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