CHRISTINA HINES Review of Sheraton West Palm Beach
Do not stay here!!!! Tried staying at this Marriot...
Do not stay here!!!! Tried staying at this Marriott again. My daughter is a local student and set up the reservation this time. Mary at the desk was extremely rude saying we have the reservation but we need her her with the card. I said my daughter booked with the reservation specialist, &was advised she did not need at check in. She dismissed me and stated well they are separate? I said well here is my credit card and she denied to take it. I also said I m a reward member and all my information is in the system.Then while I began waiting she never asked if there was something she could get me she was completely rude so I stated cancel the reservation I am not staying here ever again with this service. I am currently checked in at the Hyatt they have fantastic customer service, no charge for parking and exceptional pricing!!! Also breakfast included!
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