Barbara Katina

Review of Hotel Vertigo

I wasn't actually able to stay here due to the sho...

I wasn't actually able to stay here due to the shooting at LAX cancelling my flight. I was expecting to lose my 1st night's deposit but the management waived that penalty based on the tragedy. I didn't ask for a break (after all it wasn't their fault), but they proactively offered it when I mentioned why I had to cancel. I appreciate that gesture and look forward to staying at the Hayes Valley Inn in the future !!